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由于其局部性、私人性的特点,人际信任被看做传统社会的信任模式,制度信任则因其整体性、制度性的特点,被看做现代社会的信任模式。随着一个国家从传统向现代转变,制度信任必然会逐渐取代人际信任。在这个发展的过程中,制度信任会蕴含有人际信任的因素,并且从人际信任里汲取支持性力量。政府新闻发言人出色的角色扮演,增强人际信任,对培养公众的国家制度信任将发挥至关重要的作用。
Because of its local and private characteristics, interpersonal trust is regarded as the traditional social trust mode, and institutional trust is regarded as the trust mode of modern society because of its holistic and institutional characteristics. As a country shifts from tradition to modernity, institutional trust will inevitably gradually replace interpersonal trust. In this process of development, institutional trust contains elements of interpersonal trust, and draws supportive forces from interpersonal trust. The excellent role playing of the government spokesman will enhance interpersonal trust and play a crucial role in fostering public confidence in the state system.