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从去年9月14日起,日照港务集团公司面对发展机遇组织员工开展一次“假如我是客户”的大讨论活动。活动历时2个月,取得了较好的成效,进一步推动了该港服务理念、服务行为、服务环境的全面改善。他们的做法是:一、精心组织,突出重点,有针对性活动在集团公司党委统一领导下进行,各基层单位结合本单位的的实际制定活动方案,广泛发动员工积极参与。如燃料供应公司紧紧围绕“争取客户资源、巩固客户资源、发展客户
From September 14 last year, Rizhao Port Group faced the opportunity to organize employees to hold a ”If I Am a Customer“ seminar. Activities lasted 2 months and achieved good results, further promoting the concept of service in Hong Kong, service behavior, the overall improvement of service environment. Their approach is: First, meticulously organize and give prominence to their priorities. Targeted activities are conducted under the unified leadership of party committees of the group companies. All grassroots units, in light of their own actual plans of activities, mobilize the active participation of employees. Such as fuel supply company tightly around ”for customer resources, consolidate customer resources, the development of customers