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随着保险业的快速发展,保险纠纷日益增多,既侵害了保险消费者的权益,又影响了保险业的健康发展。为此,山西省保监局和山西省司法厅积极推动,将人民调解工作机制引入保险纠纷化解工作,充分发挥人民调解在预防和化解矛盾纠纷中的作用,有力推动了保险行业健康发展,维护了保险合同当事人的合法权益,在维护社会和谐稳定上取得了明显成效。
With the rapid development of the insurance industry, the increasing number of insurance disputes has not only infringed the rights and interests of insurance consumers but also affected the healthy development of the insurance industry. To this end, the Shanxi Provincial Insurance Regulatory Bureau and Shanxi Provincial Justice Department to actively promote the people’s mediation mechanism into the insurance dispute resolution work, give full play to people’s mediation in the prevention and resolution of conflicts and disputes in the role of a strong impetus to the healthy development of the insurance industry to maintain The legitimate rights and interests of parties involved in insurance contracts have achieved remarkable results in maintaining social harmony and stability.