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政府服务采购的运作特点是“政府承担、市场运作、合同管理、评估兑现”。通过服务类项目的政府采购,不仅有助于提高公共服务质量、降低公共服务成本,还可以发挥政府在引导和完善服务业市场中的积极作用。服务类政府采购项目的管理难点与货物或工程类采购项目不同,服务类政府采购具有无形性、没有统一标准、专业性强等特点,从而使得其成本信息不对称,成果难以定量衡量。而且,由于服务产品属边生产边消费产品,因此其质量情况只能在项目准备和实施过
The operation of government service procurement is characterized by “government commitment, market operation, contract management, evaluation and fulfillment.” Government procurement through service projects not only helps to improve public service quality and reduce public service costs, but also can play an active role of the government in guiding and improving the service market. The management difficulties of service government procurement projects are different from that of goods or engineering procurement projects. Government procurement of services has the characteristics of intangibility, lack of uniform standards and high professionalism, which makes the cost information asymmetric and the results difficult to measure quantitatively. Moreover, since service products are produced on the side of consumer products, the quality of the products can only be prepared and implemented