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今年第1期,本刊刊登了针对世博会期间外国游客服务需求的调查报告,通过调查了解了他们对上海各项服务的要求和希望。那么,预计约占世博会期间来沪游客一半的国内游客又关注哪些服务,有怎样的需求?本期刊登调查报告,关注在国内游客中占有相当比例的长三角地区游客的服务需求,以此了解国内游客的关注点,寻求提升服务质量的突破口。
In the first issue of this year, the magazine publishes a survey on the demand for foreign tourist services during the World Expo. Through surveys, they learned about their demands and hopes for various services in Shanghai. So what is the estimated demand for domestic tourists, which account for about half of tourists coming to Shanghai during the Expo? This issue contains a survey report focusing on the needs of tourists who occupy a considerable proportion of the domestic tourists in the Yangtze River Delta to understand The focus of domestic tourists seeking to improve service quality of the breakthrough.