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高职BPO日语专业是为适应BPO行业发展近几年新开专业,要求学生同时具备日语运用能力和计算机操作能力,为此大部分高职院校在开课计划里都设置了日语课程包和计算机课程包,分别授课,但是效果都不甚理想。本文通过对BPO日语专业两届毕业生的追踪调查及总结三年来培训BPO企业员工的经验,愈发感受到高职实施教学模式改革的必要性、紧迫性。在当下,将日语和计算机融为一体的“工作课堂”教学模式能够更好顺应行业发展需要,建构学生的知识、能力。
Professional Japanese BPO is to adapt to the development of BPO industry, new professional development in recent years, students are required to have the ability to use both Japanese and computer operating skills, most of the higher vocational colleges in the commencement of the program are set in the Japanese curriculum package and computer Course package, respectively, teaching, but the effect is not satisfactory. Based on the follow-up survey of two graduates of Japanese major of BPO and the experience of training BPO employees over the past three years, this paper increasingly feels the necessity and urgency of reforming the teaching mode in higher vocational education. At the moment, “working class” teaching mode, which combines Japanese with computers, can better meet the needs of the development of the industry and build students’ knowledge and ability.