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电商改变了传统维修保养服务模式,让消费者在服务环节中拥有更多的选择权和决定权。维修保养服务电商模式的特点:一是车主和维修店之间信息更透明;二是车主在选择服务上更有主动权;三是缩短渠道使配件价格更低;四是以互联网模式推动服务质量提升。根据Analysys易观智库列出的中国汽车维修保养服务电商市场AMC模型,2011-2016年为汽车维修保养服务电商探索期;2017-2020年为汽车维修保养服务电商市场启动期;2021-2025年为汽车维修保养服务
E-commerce has changed the traditional mode of maintenance services, so that consumers have more choices in the service link and decision-making. Maintenance service E-commerce model features: First, the information between owners and repair shops more transparent; second, owners have more initiative in the choice of services; third is to shorten the channel to lower parts prices; Fourth, to promote service based on the Internet model Quality improvement. According to Analysys Analysys think tank listed in the Chinese auto repair service e-commerce market AMC model, 2011-2016 for the automotive repair service e-commerce exploration period; 2017-2020 for the auto repair service e-commerce market start-up period; 2021- 2025 for vehicle maintenance services