在现代社会中,我们遭遇危机是不可避免的,但遭遇危机并不可怕,如果我们正视它、解决它,危机反而会变成一种机遇。所谓“危机”是指使组织遭受严重损失或面临严重损失威胁的突发事件。危机有五个特点:一是意外性,危机发生的具体时间、实际规模、具体态势和影响深 In modern society, we encounter a crisis is inevitable, but the crisis is not terrible, if we face it and solve it, the crisis will turn into an opportunity. The so-called “crisis ” means that the organization suffered serious losses or face the threat of serious losses of emergencies. There are five characteristics of the crisis: First, unexpected, the specific time of the crisis, the actual size, the specific situation and the impact of deep