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编者按:服务是电信行业永恒的主题,服务质量的改善永无止境。加强与创新服务质量监管工作,既是行业发展的内在要求,又是推动行业发展的重要保障。刚刚过去的一年,全省通信行业认真贯彻落实省委、省政府与工信部的决策部署,着力推进转型升级,行业发展取得了新成绩。2015年是全面推进依法治国的开局之年,坚持不懈地抓好服务工作,提升
Editor’s Note: Service is the eternal theme of the telecommunications industry, and service quality improvements never stop. To strengthen and innovate the supervision of service quality is both an intrinsic requirement for the development of the industry and an important guarantee for the development of the industry. In the past year alone, the telecommunications industry in the province conscientiously implemented the decision-making arrangements of the provincial party committee, the provincial government and the Ministry of Industry and Information Technology and made efforts to promote the transformation and upgrading with new achievements in the development of the industry. 2015 is the first year to comprehensively promote the administration of the country according to law. We will make every effort to improve our service work and promote