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随着主动式销售(销售人员主动拜访顾客)越来越普遍,交易金额越来越大,顾客对决策可能带来的后果越来越谨慎。人们不再像以前那样被“能说会道”的销售人员所轻易打动,“说”的效用正在逐渐递减。顾客能够忍耐销售人员“说”的时间越来越短!他们要么是下逐客令,要么就是以沉默或撒谎的方式来对付能“说”的销售人员。顾客对在销售过程中不停地“说”的销售人员开始表现出前所未有的抗拒。有什么方法能够使销售人员不至于引起顾客的抗拒,重新与顾
As active sales (salespeople take the initiative to visit customers) are becoming more common, the transaction amount is more and more, the customer may be more cautious about the possible consequences of the decision. People are not as easily impressed by the salespeople as they used to be, and the utility of saying “is diminishing.” Customers are able to tolerate salespeople “say” for shorter and shorter periods of time, either as evildoers or as salespeople who say “quietly” or “lying”. Customers are beginning to show an unprecedented level of resistance to salespeople who keep saying “yes” in the sales process. Is there any way to make sales staff will not cause customer resistance, re-and Gu