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传统制造业在急剧膨胀的生产能力和竞争日益激烈的环境中,产品供给处于饱和状态。提出了产品服务增值战略,为产品提供全生命周期创新式协同服务,从而增强企业的核心竞争力,实现企业的可持续发展。分析了传统工业服务模式向协同服务的转化过程,给出了信息技术支持下建立协同服务网络的关键支撑技术:复杂设备协同服务的组织形式、协同服务的识别与商业模型构建以及信息支撑技术,为协同服务的研究和建立打下了理论基础。随着制造技术、信息技术与网络技术的迅速发展,远程诊断技术应用越来越广泛,在全球范围内提供快速的专业协同服务已具备了技术基础和实现的可能性。
Traditional manufacturing In a rapidly expanding production capacity and an increasingly competitive environment, the supply of products in saturation. Put forward the value-added strategy of product service, and provide innovative collaborative services for the entire life cycle of products, thereby enhancing the core competitiveness of enterprises and realizing the sustainable development of enterprises. Analyzes the transformation process from traditional industrial service model to collaborative service, and gives the key support technologies for establishing collaborative service network under the support of information technology: the organizational form of complex equipment collaboration service, the identification and business model building of collaborative services and the information support technology, It has laid a theoretical foundation for the research and establishment of collaborative services. With the rapid development of manufacturing technology, information technology and network technology, the application of remote diagnosis technology is more and more widely. It is possible to provide the technical basis and realization possibility to provide rapid and professional collaborative services in the world.