要知己知彼 美国的乔治·沃尔泽是三本电话销售专著的作者。他说,企业决策人在接到求见电话后,据以决定取舍的最主要准绳有二。 一是你在电话中所留给他的印象。倘若对方感到你真挚、诚实、自信、热情、见识广泛、性格随和,通常你 George Walzer, who knows about America, is the author of three phone sales monographs. He said that after the business decision-maker receives the phone call, the two most important criteria for making a decision are: One is your impression left on the phone. If the other party feels you are sincere, honest, confident, passionate, knowledgeable, easygoing, usually you