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有人说,声音是一个人的第二张面孔。客服中心人员的声音与服务态度同样也是江西农信的第二张面孔。“让客户听见你的微笑”成了我们工作中说得最多、听得最多的话。江西农信客服中心目前有66名座席代表,7×24小时全天候为客户提供优质服务。为了便于客服值夜班,中心为员工提供了宿舍。而与夜班相比,白天的客服工作紧张且繁忙。一通电话接完,马上就会有新的电话进来,除了中午吃饭时间,客服人员们几乎少有休息时间。声音哑了。喝点水润润嗓子;脖子肩
Some people say that the sound is the second face of a person. Customer service center staff voice and attitude is also the second face of Jiangxi Rural Credit. “Allow customers to hear your smile ” has become the most talked and heard most of the words in our work. Jiangxi Nongxin customer service center currently has 66 agents, 7 × 24 hours a day to provide quality services to customers. In order to facilitate customer service night shift, the center provides staff quarters. Compared with the night shift, daytime customer service tension and busy. A phone call then finished, there will be a new phone coming in, except for lunch time, customer service staff have little rest time. Sound dumb. Drink some water moist throat; neck shoulder