当前,网络已经成为国内消费者的主要消费渠道之一。与传统的实体店销售相比,网络销售的监督管理法律法规和制度体系还不够健全,侵害消费者利益的现象屡见不鲜。为了有效维护网络消费者的合法权益,应当通过完善法律法规、加强监督管理等一系列措施。 Currently, the Internet has become one of the major consumer channels for domestic consumers. Compared with the traditional sales of physical stores, online sales supervision and management of laws, regulations and system is not sound enough, the phenomenon of infringement of consumers are not uncommon. In order to effectively safeguard the legitimate rights and interests of Internet consumers, a series of measures should be taken to improve laws and regulations and strengthen supervision and administration.