《市长信箱》是在信息化加速发展、电子政务普及运用的大背景下,各级政府网站打造的专门栏目,兼具网上办事与网上互动双重功能,已成为群众向政府表达诉求、提出建议的新渠道,政府倾听群众呼声、化解社会矛盾的新窗口。盐城市政府办公室高度重视《市长信箱》办理工作,明确了分管领导和承办机构,先后出台了《关于印发盐城市〈市长信箱〉来信办理工作规则的通知》《关 The “Mayor’s Mailbox” is a specialized section of government websites at all levels under the background of the accelerated development of informationization and the popularization and application of e-government. It has the dual functions of online service and online interaction, and has become a way for the masses to express their demands to the government and make suggestions New channels, the government listen to the voices of the masses, to resolve the new window of social conflicts. Yancheng government office attaches great importance to the “Mayor Mailbox” for the work, clearly in charge of the leadership and contractors, has issued “on the issuance of Yancheng letter from the mayor to handle the notice” "Guan