开证行应站在客观角度全面衡量业务情况,寻求平衡各方利益的方法,从而减少拒付、推动结算平稳进行。单据不符已经是信用证结算方式下的一种普遍现象。近年来,信用证下拒付引发的案例也越来越多,这无疑降低了信用证的执行效率、影响相关方的财务绩效、制造信用证有关当事人之间的矛盾。从开证行的角度看,最直接的后果就是辛苦营销来的客户却由于种种技术原因导致难以维护甚至流失。因此,在现今银行业务以顾客满意为导向的背景下,银行有必要从开证行拒付业务的处理原则来思考如何维护客户关系。目前,国内外实行的信用证原则规定是UCP600。UCP600是全世界公认的、到目前为止最为成功的一套非官方规定。原因不仅在于对制定UCP600的机构国际商会的认可,主要还在于对UCP600修订原 The issuing bank should stand objectively measure the business situation in an all-round way and seek ways to balance the interests of all parties so as to reduce the protest and promote a smooth settlement. Document discrepancies is already a common phenomenon under the letter of credit settlement. In recent years, there are more and more cases triggered by L / C repudiation, which will undoubtedly reduce the execution efficiency of L / C, affect the financial performance of related parties and create contradictions among the parties involved in L / C. From the issuing bank’s point of view, the most direct consequence is that hard-to-market customers due to various technical reasons lead to difficult to maintain or even lost. Therefore, in today’s banking-oriented customer satisfaction-oriented background, it is necessary for banks to consider how to maintain customer relationships from the handling principle of issuing bank to refuse to pay business. At present, the principle of letter of credit implemented at home and abroad is UCP600. UCP600 is recognized worldwide, so far the most successful set of unofficial rules. The reason not only lies with the recognition of the International Chamber of Commerce (ICC), which established UCP600, but also with the revision of UCP600