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我叫周立红,是吉林省长春市南关区鸿城街道人民调解委员会主任,从事人民调解工作已有十八年。十八来,我本着“群众利益无小事”的原则认真对待每一起纠纷,靠着多听、多看、多问,掌握大量第一手资料,又通过法、理、情结合对纠纷当事人晓之以理、动之以情、明之以法,使许多貌似无法打开的“心结”迎刃而解。今年春节前夕,辖区某健身会馆以过年放假为由停止营业,400多名会员围攻会馆,要求退钱,一场群体性事件一触即发。我得知情况后,立即赶到现场。在400多人面前,我显得人单势薄,按下葫芦起了瓢,情急之下,
My name is Zhou Lihong and I am the director of People’s Conciliation Commission of Hongcheng Street, Nantuan District, Changchun, Jilin Province. I have been engaged in people’s mediation for 18 years. On the eighteenth, I took everybody’s dispute seriously in accordance with the principle of “the people’s interest is no small matter”. By listening to, looking at and asking more questions, I learned a great deal of first-hand information and combined it with law, reason and feeling The parties to the dispute know what to do with reason, move in love, make it clear to law that many seemingly can not be opened “knot ” be solved. On the eve of the Spring Festival this year, a fitness center under the jurisdiction of the State Council suspended its business operation on the pretext of the Lunar New Year holidays. More than 400 members besieged the guild hall for asking for money and a mass incidents broke out. I learned the situation immediately rushed to the scene. In front of more than 400 people, I seem thin single-handedly, press the gourd played a scoop, in desperation,