企业文化是企业以物质为载体的各种精神现象,是以价 值体系为主要内容的企业精神、思维方式、行为方式的总和。 由浅到深,它分为物质文化、行为文化、制度文化、精神文 化四个层次,也可称为识别文化、行为文化、核心文化三个层面。工商银行企业文化,是指经营和营销过程中形成的 Corporate culture is a variety of spiritual phenomena in which a company takes material as its carrier. It is the sum of the spirit of enterprise, the way of thinking, and the way of behavior based on the value system. From shallow to deep, it is divided into four levels: material culture, behavioral culture, institutional culture, and spiritual culture. It can also be called three levels: identification culture, behavior culture, and core culture. ICBC corporate culture refers to the formation of business and marketing processes.