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精细化管理是一种管理理念、管理文化和管理技术,是通过规则的系统化和细化,运用程序化、标准化、数据化和信息化的手段,使组织管理各单元精确、高效、协同和持续运行。精细化作为现代工业化时代的一个管理概念,最早是由日本的企业在20世纪50年代提出的,它是社会分工的精细化,以及服务质量的精细化对现代管理的必然要求。
Delicacy management is a kind of management concept, management culture and management technology. Through the systematization and refinement of rules, procedures of organization, standardization, dataization and informationization are used to make the organization and management of each unit precise, efficient and synergistic Keep running. As a concept of management in the era of modern industrialization, elaboration was first proposed by Japanese enterprises in the 1950s. It is the refinement of social division of labor and the inevitable requirement of modern management for the refinement of service quality.