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全面质量管理(Total Quality Control)是50年代末美国人朱兰(J.M.Juran)和费根堡(A.V.Feigenbaum)等人首先提出。全面质量管理的基本工作方法是计划(Plan)、实施(Do)、检查(Check)、处理(Action)四个阶段的循环方式(又称PDCA循环)。为保证广大设计人员有健康的体魄、充沛
Total Quality Control was first proposed by Americans such as J.M. Juran and A.V. Feigenbaum in the late 1950s. The basic working methods of total quality management are the cycle mode of Plan, Do, Check, and Action (also known as PDCA cycle). In order to ensure that the majority of designers have a healthy body and plenty of