档案服务意识决定了档案服务工作的好坏,也直接关系到档案价值的最大实现与档案工作的可持续发展。纵观当代档案工作,提升档案服务意识是一个不可忽视的问题。提升档案服务意识不仅是社会公众对档案部门的要求,也是档案工作自身发展的需要。一、档案服务意识的分类(一)认识程度视角分析。通常档案服务意识有强烈与淡漠之分,有主动与被动之别。这是一个认识程度的问题。强烈的、主动的档案服务意识是在实际档案工 File service awareness determines the quality of the file service work, but also directly related to the maximum value of the file and the file record of the sustainable development. Looking at the work of contemporary archives and raising the awareness of archives and services is a problem that can not be ignored. Raising the awareness of archives and services is not only the requirement of the public in the archives department, but also the need of the archives themselves. First, the classification of file service awareness (A) understanding of the perspective of perspective. Awareness of the file service is usually intense and indifferent, active and passive. This is a matter of awareness. Strong, proactive service awareness is in the real archive