论文部分内容阅读
国内一家洗衣机公司,对产品有一个超过国家和国际标准的标准:用户标准。这家公司这几年产量逐年上升,现已达到年产70万台洗衣机,规模、产量、功能不比外国牌子差,价格也只有日本的2/3。他们给自己设的“敌”是产品质量上的差距。为了克敌制胜,自1990年起,这家公司确定了三个不同档次的质量目标:第一步是国家级质量目标,即洗衣机开机400次运行无故障。他们认为,达到这个标准是起
A domestic washing machine company, the product has a more than national and international standards: user standards. The output of this company has risen year by year in recent years and now it has reached an annual output of 700,000 washing machines. The scale, output and functions are no worse than foreign brands, and the price is only 2/3 of that in Japan. The “enemy” they set for themselves is the product quality gap. In order to defeat the enemy, the company has set three different quality goals since 1990: The first step is the national quality goal, that is, the washing machine is switched on 400 times without any problems. They think it is up to this standard