医患关系日趋紧张,医疗纠纷数量大幅度上升,处理难度加大,赔偿额越来越高,已成为社会关注的热点[1],近年来甚至出现砍杀医务人员的恶性事件。仅2011年,全国就发生10起血案[2]。我们认为医疗纠纷不是一个简单的医学技术问题,而是包含医学、社会学、经济学、管理学、心理学等众多学科在内 The relationship between doctors and patients is becoming more and more tense. The number of medical disputes has risen sharply. With the difficulty of handling and increasing compensation, it has become a hot topic of concern to society [1]. In recent years, there has even been a vicious incident of slaughtering and killing medical staff. In 2011 alone, 10 bloodsheds occurred nationwide [2]. We think that medical disputes are not a simple medical technology issue, but include many disciplines such as medicine, sociology, economics, management science and psychology