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一、研究背景与意义建设群众满意的服务型政府,是党的十八大提出的明确要求。在构建服务型政府的过程中,如何更好地提供公共服务成为摆在政府各部门面前的一项重要任务。档案馆是文化事业机构,是我国公共文化服务体系中的重要成员,档案馆公共服务水平高低直接影响我国公共文化服务的发展状况。随着社会的发展,公众利用档案、
I. Research Background and Significance Building a service-oriented government that is satisfactory to the masses is a clear request made by the 18th CPC National Congress. In the process of building a service-oriented government, how to provide better public services has become an important task facing various government departments. Archives is a cultural institution, is an important member of China’s public cultural service system, the level of public service of archives directly affects the development of public cultural services in our country. With the development of society, the public use of files,