公司不能依赖顾客指出问题所在,而是应该主动地研究和处理那些把顾客赶走的因素。有一天,我带着孩子们去吃披萨,女服务员热情地推荐我们试一下店里的特制披萨:“每个人对我们的特制披萨都赞不绝口。”但结果我们并不觉得好,因此还剩下了几块。这时,服务员过来问我们味道怎么样。“呃,是的,还不错。”我说。“我们留了几块带回去给妈妈吃。”我的小儿 Instead of relying on customers to point out the problem, companies should proactively research and deal with the factors that drive customers out. One day I took the kids to the pizza and the waitress enthusiastically recommended that we try out the special pizza in the store: “Everyone is full of praise for our special pizza.” But the result was not that good, So there are still a few left. At this time, the waiter came to ask us how taste. “Well, yes, not bad.” I said. “We took a few back to my mother to eat.” "My little child