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政府公信力反映出社会广大公众对政府的信任程度,它既是政府赢得社会公众信任的一种能力,同时也折射出政府对社会影响力、感召力的大小和执政能力的强弱。政府公信力依赖于社会公众对普适性的行政律令的认可、信任和对政府履职绩效的评价,在生成机制的横向上主要包括决策公信、行为公信、程序公信和绩效公信四个方面;而在纵向上则沿着“计算型摇→摇了解型摇→摇认同型”的路径依次发展上升。
The credibility of the government reflects the trust of the general public to the government. It is not only an ability of the government to win the trust of the public, but also shows the influence of the government on the society, the size of the charisma and the strength of the government. The credibility of the government relies on the recognition and trust of the general public on the general administrative decrees and the evaluation of the government’s performance of its duties. In the horizontal direction of the formation mechanism, it mainly includes four aspects: decision-making trustworthiness, act credibility, procedural credibility and performance credibility; In the vertical direction along the “calculated type shake → shake type shake understanding> type” followed by the development of the path.