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目的观察六西格玛法在静脉用药集中调配中心的应用效果。方法采用六西格玛法对静脉用药集中调配中心实施管理,比较实施前后配药速度、配药时间、配置后送至科室时间、配药质量。结果实施六西格玛法管理6月后,静脉用药集中调配中心每人每小时配药量明显高于实施前,配药时间、配置后送至科室时间均明显短于实施前(P均<0.05),配药及时率、配药准确率均明显高于实施前(P均<0.05),药物破损率0.27%明显低于实施前的2.25%(P<0.05)。结论六西格玛法管理有助于提高静脉用药调配中心的工作效率和工作质量。
Objective To observe the application effect of Six Sigma in intravenous drug concentration center. Methods The six sigma method was used to manage the center of intravenous drug administration. The speed of administration, the time of dispensing and the time of delivery to department and the quality of drug delivery were compared before and after the implementation. Results Six months after the administration of Six Sigma, the hourly dosage of intravenous drug concentration center was significantly higher than that before drug administration and dispensing time, and the delivery time to department was significantly shorter than that before implementation (P <0.05) (P <0.05). The rate of drug damage was 0.27%, which was significantly lower than that before the implementation (2.25%, P <0.05). Conclusion Management by Six Sigma helps to improve the work efficiency and quality of the IV pharmacy deployment center.