论文部分内容阅读
从今年3月15日起施行的新修改的《消费者权益保护法》(下称“新《消法》”)赋予消费者“七日无理由退货”的权利。法律已生效多月,但不少消费者却在行使该权利时频频受挫。新规有漏洞根据新《消法》,经营者采用网络、电视、电话、邮购等方式销售的商品,消费者有权自收到商品之日起七日内退货,且无需说明退货理由。同时,新《消法》对七日无理由退货适用商品作出除外规定:消费者定做的,鲜活易腐的,在线下载或者消费者拆封的音像制品、计算机软件等数字化商品,以及交付的报纸、期刊,除了这4类商品之外,其他根
The newly revised “Consumer Protection Law” (hereafter referred to as the “new Consumer Law”), which came into force on March 15 this year, gives consumers the right to “return goods without any reason on the 7th.” Laws have been in force for many months, but many consumers are frustrated in exercising that right. New rules have loopholes According to the new “consumer law”, the operator of the network, television, telephone, mail order and other sales of goods, consumers have the right to receive the goods within seven days from the date of return, and without the need to explain the reasons for the return. At the same time, the new Consumer Law makes the exception to the seven-day no-return merchandise application: customized consumer products that are fresh and perishable, audio-visual products that are downloaded online or demolished by consumers, digitized products such as computer software, Newspapers, periodicals, in addition to these four categories of goods, other roots