论文部分内容阅读
目的:探讨全员参与骨科护理质量管理的措施与实施效果。方法:自2016年3月起在骨科实施全员参与护理质量管理,分别于实施前后每周1次对护理质量进行评价;于实施前后请患者于出院前对护理质量进行评价,统计实施前后患者意外事件发生情况。结果:实施全员参与护理质量管理后,基础护理、危重患者护理、病区管理、护理文书书写、护理隔离管理、护理安全管理、引流管护理及静脉置管护理等8个方面合格率均较实施前明显提高;患者满意度得分明显提高;意外事件发生率明显降低,实施前后比较差异显著(P<0.05)。结论:全员参与骨科护理质量管理可以有效提高护理质量,减少护理意外事件的发生,提高患者对护理的满意度。
Objective: To explore the full participation of the quality of management of orthopedic nursing measures and implementation results. Methods: Since March 2016, all staffs were involved in quality management in orthopedics. The quality of nursing was evaluated once a week before and after implementation. Before and after implementation, patients were asked to evaluate the quality of nursing care before and after discharge. Accident happened. Results: After the implementation of full-time nursing quality management, the passing rate of basic nursing, critically ill patients, ward management, writing of nursing documents, nursing isolation management, nursing safety management, drainage tube nursing and intravenous catheter nursing were all better The score of patient satisfaction was significantly improved. The incidence of accidents was significantly reduced. There was significant difference between before and after the implementation (P <0.05). Conclusion: Full participation in the quality management of orthopedic nursing can effectively improve the quality of nursing care, reduce the occurrence of nursing accidents and improve patient satisfaction with nursing.