本文原载于2017年5月的《质量文摘》,作者亚莉克莎·苏斯曼是Traqpath公司的撰稿人。该公司是一家企业质量和合规管理软件提供商对于新的事物,人们一般持抵制态度。对于质量管理也是如此。有些人习惯使用效率低下或过时的工具,增加了组织改进质量体系的难度。本文介绍了促使用户实施自动化质量工具的5个秘诀,具体包括:选择一个简单的解决方案;定义成本障碍;证明质量工具的价值;采取自上而下的方针;建立质量文化。 This article was originally published in the May 2017 quality digest. Author Alexa Sussman is a contributor to Traqpath. The company is a provider of corporate quality and compliance management software that generally resists new things. The same is true for quality management. Some people are accustomed to using inefficient or outdated tools, increasing the difficulty of the organization to improve the quality system. This article describes five tips to get users to implement automated quality tools, including: choosing a simple solution; defining cost barriers; demonstrating the value of quality tools; adopting a top-down approach; building a culture of quality.