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目的对PDCA循环对改善交接班质量的效果进行探讨分析。方法应用PDCA循环管理护理交接班,加强护理交接班的质量,并进行应用前后的比较。结果应用PDCA循环后,护理中交接班常出现的问题显著改善,护理质量及患者的满意度均明显提高,P<0.05。结论对交接班的管理采用PDCA循环,减少了交接班出现的问题,提高了护理质量及患者的满意度。
Objective To explore and analyze the effect of PDCA cycle on improving the quality of handing over. Methods PDCA cycle management nursing transfer classes, to strengthen the quality of nursing shift, and before and after the application of comparison. Results After the application of PDCA cycle, the problems frequently encountered in the handovers during nursing were significantly improved, and the quality of care and patient satisfaction were significantly improved (P <0.05). Conclusion The adoption of PDCA cycle management system to reduce the problems arising in the shift, improve the quality of care and patient satisfaction.