旅行社的经营 ,既要有相当的物质基础 ,又要有大批训练有素的服务人员。在很大程度上讲 ,导游服务质量的好坏是旅行社发展的关键。当代的旅游活动 ,是使人们身心受益的积极休息方式。旅游者既能得到物质生活的享受 ,又能获得精神方面的满足 ,而要在这两方面使客人如愿以偿 ,导? Travel agency business, it is necessary to have a considerable material basis, but also a large number of well-trained service staff. To a large extent, the quality of tour guides is the key to the development of travel agencies. Contemporary travel is a positive way to rest and recuperate. Tourists can not only enjoy the enjoyment of material life, but also get spiritual satisfaction, but in these two aspects make guests wish, guidance?