近年群体性事件高发,网络舆情在群体性事件中所起到的作用越来越受到社会的关注。本文对群体性事件中网络舆情的特征进行了深入的分析。提出了政府和媒体正确引导网络舆论的方法,为预防和解决群体性事件提供了 In recent years, with a high incidence of mass incidents, the role of online public opinion in mass incidents has drawn more and more attention from the community. This article has carried on the thorough analysis to the network public opinion characteristic in the group event. Put forward the methods by which the government and the media correctly guide the network public opinion, and provided the prevention and settlement of mass incidents