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自进入中国市场伊始,捷尔杰便积极地针对中国市场的特点优化服务项目,通过高效全面的服务体系助力高品质产品更好地满足市场的动态需求。据悉,捷尔杰的中国售后服务人员均接受过美国总部专家的系统培训,服务人员必须在8h内解决故障问题,如果现场无法解决,必须要在24h内上报,仍无法解决的重大问题72h内上报JLG管理层,直至大中华区总经理。捷尔杰表示,公司将持续为中国高空作业平台市场的发展贡献力量。
Since entering the Chinese market at the beginning, JL has been actively targeting the characteristics of the Chinese market to optimize service projects, through efficient and comprehensive service system to help high-quality products to better meet the dynamic needs of the market. It is reported that JL’s China service personnel have received the training of experts from the US headquarters system, service personnel must be within 8h to solve the problem of failure, if the scene can not be solved, must be reported within 24 hours, still can not solve the major issues within 72h Report JLG management, until the Greater China general manager. Jaeger Jie said the company will continue to contribute to the development of China’s aerial work platform market.