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在《上海市流动人口家庭的社会服务需求状况》问卷调查和对30户家庭深度访谈的基础上,对当前上海市流动人口家庭的社会服务供给现状、流动人口家庭的主观感受(满意度)以及社会服务需求进行分析。结果显示:流动人口家庭社会服务的总体享有率不高,且分布领域不均衡,教育、医疗卫生及计生服务享有率相对较高,就业、养老、文化等服务享用率较低;流动人口家庭对教育,尤其是医疗卫生服务有着较高的满意度,而对于就业、计生、文化等服务则一般。此外,总体上流动人口家庭的社会服务需求是具有差异性的,不同家庭结构类型、不同经济收入水平、不同职业层次和不同教育程度的流动人口家庭对社会服务需求是不同的。
Based on the questionnaire survey on the social service needs of the floating population in Shanghai and the in-depth interviews with 30 families, this paper analyzes the present situation of the social service provision, the subjective feelings (satisfaction) of the migrant families in Shanghai, and Social service needs analysis. The results show that the overall enjoyment rate of family social services of migrant population is not high and the distribution is uneven, the enjoyment rates of education, health care and family planning service are relatively high, and the enjoyment of services such as employment, retirement pension and culture is low; Education, especially health care services, has a high degree of satisfaction with employment, family planning and cultural services. In addition, the demand for social services of migrant families in general is quite different. The family needs of social services are different for different types of family structure, different levels of income, different occupations and educational levels.