“交接验收、勾挑核对、平衡合拢”是邮政的三项基本业务制度。在传统生产作业模式下,各生产环节通过严格执行三项基本制度和查验赔偿制度,形成了以判明内部责任、落实赔偿主体为目标的质量管控模式。在过去几十年里,这一管控模式保障了全国邮政大网的安全运行。但在市场竞争已经白热化的今天,这些制度若仍然以传统的方式来继续执行,将对邮件传递质量和时限指标的提高形成障碍。 “Handover and acceptance, hooked check, balanced close ” is the postal three basic business systems. Under the traditional mode of production operation, all production processes adopted a strict implementation of the three basic systems and the inspection and compensation system, forming a quality control and control mode with the objective of identifying internal responsibility and implementing the compensation principal. In the past few decades, this regulatory model has ensured the safe operation of the national postal network. However, as market competition has intensified, these systems, if they continue to be implemented in a traditional way, will create obstacles to the improvement of the quality and timeliness of mail delivery.