对于税务部门而言,纳税服务是公共服务的主要内容和具体形式,也是促进税务机关依法征税、纳税人诚信纳税、经济社会和谐发展的基础性工作。近年来,广州市地税局从强化公共服务理念入手,着力提升纳税服务水平,保障纳税人的合法权益,不断促进纳税遵从,提高税收征管质量和效率。20 For the tax department, the tax service is the main content of public services and specific forms, but also to promote the tax authorities tax, taxes and taxpayers integrity, the harmonious development of economy and society, the basic work. In recent years, Guangzhou Municipal Local Taxation Bureau started with the concept of strengthening public service, focused on improving the level of tax service, safeguarding the legitimate rights and interests of taxpayers, continuously promoting compliance with tax payment, and improving the quality and efficiency of tax collection and administration. 20