近几年来,随着汽车燃油价格多次上调,燃油加油机的计量准确与否受到社会的广泛关注,对加油站的计量投诉也有所增加。但经调查发现,较多为无效投诉,即加油机经检定是合格的。引起无效投诉的原因是多方面的,本文主要从燃油加油机在检定周期内示值误差变动较大,以及消费者自身认知两个方面来分析这一问题。 In recent years, with the car fuel price repeatedly raised, fuel tanker measurement accuracy or not by the community’s attention, the measurement of gas station complaints have also increased. However, after investigation, it is found that more complaints are invalid, that is, the test of the tanker is qualified. There are many reasons for the invalidation of the complaint. This article mainly analyzes the issue from the two aspects of the fuel tanker fluctuating the indication error during the verification cycle and the consumer’s own cognition.