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长期以来,湖北省孝感市大悟县供电公司辖区内的191208家客户用电收费一直采取先用电、后抄表、再付费的方式。人工抄表方式工作效率低、劳动强度大,在每月月底缴费高峰期,台区管理员90%的工作时间往往都花在了催费上,同时,还存在估抄、漏抄、错抄等问题,导致供用双方产生一些矛盾。在电费回收方面,采取走收和电费社会化代收并存的方式,在走收电费时,台区管理员起早摸黑,却因农村
For a long time, 191,208 customers in the area of Dagong County’s power supply company in Xiaogan City, Hubei province have been using electricity for the first time, followed by meter reading and then paying again. The manual reading method has low work efficiency and labor intensity. At the peak of the monthly payment at the end of each month, 90% of the work time of the district administrators is often spent on reminders. At the same time, there are estimates, missed copies, and incorrect readings. Problems such as this led to some contradictions between the parties. In terms of recovery of electricity charges, the method of collecting income and collecting electricity charges coexisted. When the electricity fees were collected, the district administrator began to feel dark, but because of rural areas,