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随着空中交通流量的激增和管制运行规模的扩大,管制员工作负荷在不断增加,工作负荷量在实际工作中直接或间接地决定了管制扇区容量及运行安全与效率。管制员通话负荷监控分析系统通过对采集数据科学量化分析,实现对管制员工作量及承受压力的合理评价,可综合提升管制安全运行的整体水平。该系统的合理应用为保障飞行安全,提高运行效率,科学评定管制员工作绩效提供了技术手段。
With the surge of air traffic flow and the expansion of regulatory operation, the workload of controllers is on the rise. The actual workload of workloads directly or indirectly controls the sector capacity and operational safety and efficiency. Controller call load monitoring and analysis system through the collection of scientific and quantitative analysis of data to achieve the workload of the controller and the reasonable pressure to be under pressure to comprehensively enhance the overall level of regulatory safe operation. The reasonable application of the system provides technical means for ensuring flight safety, improving operational efficiency and scientifically assessing the performance of controllers.