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我院的病人满意度一直在深圳地区名列前茅，连续多年稳居在９８％以上，这是个不简单的成绩。但是若用反向思维法来看，这个数字的含义就是尚有２％以下的病人对我院的工作不满意或不完全满意，究竟对什么不满意，对谁不满意，这是我院今后工作努力的方向。于是，我院——首先
The patient satisfaction in our hospital has always been among the top in Shenzhen and has consistently surpassed 98% for many years. This is not an easy result. However, if you look at the reverse thinking method, the meaning of this figure is that 2% or less of the patients are not satisfied with or are not completely satisfied with the work of our hospital. What is not satisfied with anybody and who is not satisfied with it is this hospital’s future. Work hard direction. So, our hospital - first