全面质量管理简介全面质量管理定义全面质量管理Total Quality Management(TQM),定义为对于一个组织,以质量为中心,全员参与为基础的管理方法。是指在全面社会的推动下,企业中所有部门,所有组织,所有人员都以产品质量为核心,把专业技术、管理技术、数理统计技术集合在一起,建立起一套科学严密高效的质量保证体系,控制生产过程中影响质量的因素,以优质的工作、经 Total Quality Management Total Quality Management Definition Total Quality Management Total Quality Management (TQM) is defined as a quality-centered, all-employee-based management approach for an organization. Refers to the promotion of a comprehensive society, all departments in the enterprise, all organizations, all staff are product quality as the core, the professional technology, management techniques, mathematical statistics technology together to establish a rigorous scientific and efficient quality assurance System, control of the quality of the production process factors, with high quality work, after