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近年来,国内居民的生活水平随着社会经济的快速增长也得到了长足性的发展。在满足人类最基本的物质需求的基础上,人们更多的开始注重提升自己精神文化方面的享受。再这样一个大的时代背景下,旅游业逐渐兴旺起来,酒店行业也应运而生。为了逐步是的国内酒店管理水平同国际化水平接轨,我们开始研究科学性和人文性在酒店管理当中的应用。本文立足于科学管理和人文管理的理论基础之上,对国内科学性和人文性在酒店管理的不同阶段的情况进行了详细的分析,然后,结合理论和实践经验对于当今时代如何将科学性和人文性更好地运用到酒店管理当中去,从而不断提升我国酒店管理的服务水平进行了阐述。
In recent years, the living standards of domestic residents have also enjoyed considerable development along with the rapid social and economic growth. On the basis of meeting the most basic material needs of mankind, people began to pay more attention to improving their spiritual and cultural enjoyment. Under the background of such a big era, the tourism industry is getting prosperous and the hotel industry emerges as the times require. In order to gradually be the level of domestic hotel management with international standards, we began to study the science and humanity in the hotel management applications. Based on the theoretical basis of scientific management and humanistic management, this paper analyzes in detail the different stages of domestic science and humanity in hotel management. Then, combining theoretical and practical experience, Humanistic better use of the hotel management to go, so as to continuously improve the service level of our hotel management were described.