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在应急管理过程中提高决策正确性的一个有效途径是参照以往曾经发生过的类似事件(即“应急案例”),将案例用于决策支持分为三个步骤:案例描述、案例检索、方案生成。案例描述时要对案例的处置过程(包括处置效果)以及事件背景(由次生事件构成的环境)进行描述,案例搜索是要找到背景相似、发展过程也相似的案例,在方案生成阶段相似案例中的处置过程、效果被显示给决策者作为参考,最后再将本次突发事件及其处置过程作为一个新的案例加入案例库。按照以上方法构建的决策支持系统将能帮助决策者在复杂、综合的突发事件环境中找到最合适的处置方法。
An effective way to improve the correctness of decision-making in the process of emergency management is to divide the case into decision-making support in three steps: case description, case retrieval, Program generation. The description of the case describes the process of the case (including the disposition effect) and the background of the event (the environment formed by the secondary events). Case search is to find cases with similar backgrounds and similar development processes. Similar cases in the process of project generation In the process of disposal, the effect is shown to decision-makers as a reference, and finally the incident and its disposal process as a new case to join the case base. The decision support system constructed in the above way will help decision makers find the most appropriate disposal method in a complex and comprehensive emergency environment.