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为研究医患新闻报道和住院经历对医患关系的影响,笔者对湖北和河南城乡医院的医患双方展开访谈和问卷调查,发现:(1)医患信任表现出城乡差异,相对于城市医院,乡村医院患者对医护人员更信任;(2)医患新闻报道对医患关系有影响,单方面从患者或医护人员片面报道的医患新闻使医患关系恶化;(3)直接经历和间接经历共同影响医患关系,并受个性的制约,相对于无住院经历的患者,有住院经历患者的医患关系更好,对医护人员更加信任。
To study the influence of doctor-patient news report and hospitalization on doctor-patient relationship, the author conducted interviews and questionnaires between doctors and patients in urban and rural hospitals in Hubei and Henan provinces. The results showed that: (1) The trust between doctors and patients showed the difference between urban and rural areas, (2) Doctor-patient news reports have an impact on doctor-patient relationship, patient-patient news unilaterally reported by patients or healthcare workers worsens the relationship between doctors and patients; (3) Direct experience and indirect Experiences affect the doctor-patient relationship together, and is subject to personality constraints, as opposed to patients without hospitalization experience, patients with hospitalization experience better doctor-patient relationship, more confidence in health care workers.