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在每位顾客的背后,都大约站着250个人,这是与他关系比较亲近的人:同事、邻居、亲戚、朋友。如果一个推销员在年初的一个星期里见到50个人,其中只要有两个顾客对他的态度感到不愉快,到了年底,由于连锁影响就可能有5000个人不愿意和这个推销员打交道,他们知道一件事:不要跟这位推销员做生意。这就是美国著名推销员乔·吉拉德的250定律。由此,乔·吉拉德得出结论:在任何情况下,都不要得罪哪怕是一个顾客。你只要赶走一个顾客,就等于赶走了潜
Behind each customer, there are about 250 people standing, which is closer to him: colleagues, neighbors, relatives, friends. If a salesman saw 50 people in the first week of the year, as long as two customers were unhappy with his attitude, by the end of the year, 5,000 people would not be willing to deal with the salesman because of the chain effect. They knew Things: Do not do business with the salesman. This is the 250 law of Joe Gillard, a famous American salesman. As a result, Joe Girard concluded: Under no circumstances should you offend even one customer. As long as you drive away a customer, it is equivalent to drive away the potential