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“称呼”是迈向人际交往的第一步,恰当的称呼是打开交谈话闸的金钥匙。那么,我们应从哪些方面来把握“称呼”的运用礼仪规范呢? 一、把握称呼的运用场合的区分。它通常运用于这样几大场合: 1.私人场合。主要对亲属及朋友、熟人的称呼,因而应以亲切、自然、准确、合理为宜。 2.公务场合。主要是对同事、工作对象的称呼。因其环境的严肃性,面决定了其称呼的庄重、规范性。通常宜用的称呼主要有: (1)职务称。如:处长、经理、书记等,以示身份、级别的区分。
“Salutation” is the first step toward interpersonal communication, the proper address is the key to open the conversation gatekeeper. So, from what aspects should we grasp the “address” the use of etiquette norms? First, to grasp the distinction between the use of address. It is usually used in such a few big occasions: 1. Private occasions. Mainly for relatives and friends, acquaintances called, and therefore should be kind, natural, accurate and reasonable as appropriate. 2. Official occasions. Mainly for colleagues, the call of the work object. Because of its seriousness of the environment, the decision of its solemn, normative. Commonly used title are: (1) job title. Such as: Director, manager, secretary, etc., to show identity, level of distinction.