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航空公司在客户服务方面乏善可陈似乎已是老生常谈的话题。多年以来,航空公司对客户提供的服务一直难以尽如人意,并且这已经成为整个行业的普遍现象。航空公司自身为
It seems plausible for airlines to be cautious about customer service. For years, airlines have been struggling with customer service and this has become a widespread phenomenon throughout the industry. Airline itself