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从电子商务的重要性和现代物流的特点出发,阐述了铁路发展电子商务的重要意义,并提出铁路货运作为物流企业发展电子商务,应建立门户网站、整合业务流程、提升客户服务功能、积极培养人才等对策。
Based on the importance of e-commerce and the characteristics of modern logistics, this paper elaborates the significance of developing e-commerce by railways and proposes that railway freight transport should develop its e-commerce as a logistics enterprise. It should set up a portal website, integrate business processes and enhance customer service functions. Talent and other countermeasures.