随着图书馆的社会化,高校图书馆对校外读者的服务也在飞速发展,如何改进校外读者的服务质量以满足读者需求已成为图书馆面临的一大难题。本文从加强校外读者服务的宣传、循序渐进的开展校外读者服务、高校图书馆应主动为校外读者提供服务、规范校外读者管理制度等四个方面来改进校外读者的服务质量。 With the socialization of libraries, the library services to non-school readers are also developing rapidly. How to improve the service quality of off-campus readers to meet the needs of readers has become a major challenge for libraries. This article improves the service quality of the readers outside the school from four aspects: strengthening the propaganda of out-of-school reader service, carrying out the service of out-of-school readers step by step, providing service for college library readers voluntarily and standardizing the management of readers outside school.